This Privacy Policy explains how bjapp collects, processes, stores, shares, and protects the personal data of all registered players and site visitors. We are committed to handling your data responsibly, transparently, and in full compliance with applicable data protection obligations.
bjapp treats the personal data of every Pakistani player with the same seriousness it applies to financial security. Here are the six core principles that govern how we handle your information.
All personal data stored on bjapp servers is encrypted at rest using AES-256 encryption. Financial data and identity documents are held in isolated, access-controlled storage environments.
bjapp does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances. Your information is used solely for platform operation and regulatory compliance.
Data collected by bjapp is used only for the specific purposes stated in this Privacy Policy. We do not repurpose your data for unrelated activities without obtaining fresh consent where required.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden processing, no undisclosed third-party pipelines — just clear, honest data handling.
bjapp retains personal data only for as long as required by law or legitimate operational necessity. Once the retention period expires, data is securely deleted or anonymised.
Every bjapp player has the right to access, correct, export, or request deletion of their personal data. We process all data rights requests promptly and without unnecessary barriers.
bjapp is an online gaming and sports betting platform operated under international gaming regulations, offering services to players across Pakistan including Karachi, Lahore, Islamabad, Faisalabad, and all other cities and regions. The platform is accessible via bjapp.bio.
For the purposes of this Privacy Policy, bjapp acts as the Data Controller in respect of all personal data collected from registered players and site visitors. As Data Controller, bjapp determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
This Privacy Policy applies to all personal data processed by bjapp in connection with your use of the platform, whether you are a registered player, a prospective player browsing the site, or a visitor accessing public information pages. It should be read alongside bjapp's Terms & Conditions and Responsible Gaming Policy.
bjapp collects personal data through several channels: directly from you when you register an account or interact with our platform, automatically through your use of the site and app, and from verified third-party sources where legally permitted. The categories of data we collect are described below.
| Data Category | Primary Source | Retention Period |
|---|---|---|
| Identity & KYC | Provided by player during registration / KYC | 5 years after account closure |
| Financial Records | Payment processors; player transactions | 7 years (AML compliance) |
| Gaming Activity | Platform systems (automated) | 5 years after account closure |
| Technical / Device | Automated collection via cookies and logs | 13 months (rolling) |
| Communications | Support interactions; email | 3 years after last interaction |
bjapp uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or updating this Privacy Policy.
bjapp processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved:
bjapp does not sell, rent, or share your personal data with third parties for their own commercial purposes. We share data only in the following limited circumstances:
bjapp engages carefully vetted third-party service providers who assist in operating the platform. These providers process data on bjapp's behalf under strict data processing agreements and may include:
bjapp may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are under a legal obligation to do so. Such disclosures are made strictly on a need-to-know basis and only to the extent required by law.
In the event of a merger, acquisition, or sale of all or part of bjapp's business, player data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer via a platform notification or email and will be given the opportunity to close their accounts if they do not wish their data to be transferred.
bjapp uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and enhance your experience. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for platform login, session management, and security functions. Cannot be disabled without breaking core functionality. | No |
| Functional | Remembers your language preference, display settings, and recently visited games. | Yes |
| Analytics | Collects anonymised data on how players navigate the platform to improve user experience. | Yes |
| Fraud Prevention | Tracks device fingerprints and behavioural signals to detect suspicious activity and protect your account. | No |
You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to place bets or use core bjapp features, but may reduce personalisation. bjapp does not currently respond to Do Not Track (DNT) browser signals.
bjapp retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law. The specific retention periods for each data category are set out in the table in Section 2 of this Policy.
Financial transaction records are retained for a minimum of seven (7) years following the date of the transaction, in accordance with applicable anti-money laundering regulations. Identity and KYC documents are retained for a minimum of five (5) years following account closure.
Where data is no longer required for any legitimate purpose and no legal obligation requires its retention, bjapp securely deletes or irreversibly anonymises the data so that it can no longer be linked to any individual. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.
As a bjapp player, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". bjapp will respond within 30 calendar days.
Request a copy of the personal data bjapp holds about you, including how it is being used.
Request correction of inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where there is no longer a legal basis for retention.
Request that bjapp restricts processing of your data while a dispute or complaint is being resolved.
Receive your personal data in a structured, machine-readable format for transfer to another service.
Object to processing based on legitimate interests, including direct marketing communications.
bjapp implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While bjapp implements industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying bjapp immediately at [email protected] if you suspect any unauthorised access to your account.
The bjapp platform is strictly for individuals aged 21 years and above. bjapp does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in the bjapp registration and KYC process for all accounts.
If bjapp discovers or is notified that personal data has been collected from a person under the age of 21, the following steps will be taken immediately:
Parents and guardians who believe their minor child has accessed or registered on the bjapp platform are requested to contact us immediately at [email protected] so that appropriate action can be taken without delay.
bjapp operates internationally and some of the service providers we use to operate the platform may be located outside Pakistan. Where personal data is transferred to a country that does not provide the same level of data protection as Pakistan, bjapp ensures that appropriate safeguards are in place before the transfer occurs.
These safeguards may include contractual protections such as standard data protection clauses incorporated into agreements with service providers, technical security measures such as end-to-end encryption, and assessments of the recipient country's data protection framework.
You may request information about the specific safeguards applied to any international transfer of your data by contacting us at [email protected].
bjapp reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, bjapp will notify active players via email or a prominent platform notification prior to the changes taking effect.
The current version of this Privacy Policy, together with its effective date and version number, will always be accessible on this page. We encourage you to review this Policy periodically to stay informed about how bjapp is protecting your personal data.
Continued use of the bjapp platform after any amendment to this Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not accept the revised Policy, you should discontinue use of the platform and contact us to close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how bjapp has handled your personal data, please contact us:
If you are not satisfied with bjapp's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or the gaming regulatory body under whose licence bjapp operates.
For responsible gaming concerns, deposit limit requests, or self-exclusion applications, please visit the Responsible Gaming page on the bjapp platform.
bjapp is built on trust. Join hundreds of thousands of Pakistani players who enjoy cricket betting, live casino, and slots knowing their personal data is protected every step of the way.